Blue Divine Spa Policies

Booking and Payment Information
To schedule services, please call 404.467.4232. A credit or debit card is required to reserve ann appointments. We accept MasterCard, Visa, American Express, Discover, Cash, and Blue Divine Gift Certificates for final payment. We do not accept personal checks.

 

Arrival and Lateness
We recommend you arrive 15-20 minutes prior to your scheduled service, allowing you to fill out necessary paperwork and to relax and enjoy refreshments from our carefully appointed selection. If circumstances cause you to arrive late, your service will still end at the scheduled time so as not to delay our next guest.

 

Cancellations
We understand that occasionally you may have to cancel an appointment with us. As a courtesy to our other guests and staff, it is we require 24 hours notification of cancellation. Failure to do so without 24 hours notice will result in you forfeiting the treatment and your credit card will be charged a $25 fee.

 

Gratuity
A gratuity is not included in the cost of your service, but it is always appreciated for a job well done. Industry standard is 20%. However, the amount you leave is completely at your discretion.

 

Services and Series
If you find yourself unable to complete the course of treatments you originally selected, Blue Divine Aesthetics will honor the outstanding amount in the form of a client credit which is exchangeable for services and valid for three months. Unfortunately, skin care products are not refundable.

 

Gift Certificates
Gift Certificates are redeemable for spa services or products only. They are nonrefundable and not redeemable for cash. No change will be given for gift certificate purchases.

 

Mobile Phones
The spa environment is meant to separate you and other guests from the outside world. As this is your time for respite, we request your mobile phones be turned off when you enter the spa to maintain a tranquil and harmonious atmosphere.

 

Children
We love children, but because we do not have accommodations for them and as we are concerned about their safety around lasers. CHILDREN ARE NOT ALLOWED AT THE SPA.

 

Therapists
All therapists are licensed by the State of Georgia to practice in their individual or combined disciplines.

 

Our policies are designed to ensure that all our guests experience a truly divine experience.